Frequently asked questions

The questions people actually ask.

Including the ones whose honest answer does not flatter us. If something you need is missing, ask us directly — the reply comes from a person, in English or Italian.

Ownership and trust

Whose site is it?

Do I own the website Timbaly builds?

Yes, for the parts that can be owned. The domain is yours. The content is yours. And the Google Search Console property is created inside your own Google account, in your name, so it stays yours with its sixteen months of history even if you leave.

What stays with the platform is the hosting and the generation — the same way an agency's CMS licence or hosting account would. If you leave, you take your domain and your text and rebuild elsewhere. That is the ordinary cost of leaving any platform, and it is better said now than discovered later.

Does Google penalise websites written by AI?

Google penalises content made primarily to manipulate rankings, whoever or whatever wrote it. Its published guidance judges usefulness, not authorship. Thin pages spun out at scale to catch keywords get hit; a genuinely useful page does not become spam because a model drafted it.

Separately, Timbaly marks every generated page as AI-written for EU AI Act art. 50 transparency. That is a disclosure obligation, not a ranking signal, and the visible notice on the site is yours to switch on or off.

Can Timbaly tell me if ChatGPT cites my website?

No — and neither can anything else, honestly. ChatGPT, Claude, Perplexity and Gemini publish no citation metric and no measurement API. There is nowhere to read that number, at any price.

What Timbaly does is optimize and declare for those engines, and measure what has a real source: Google Search Console, Bing Webmaster, PageSpeed and IndexNow. Anyone showing you an AI-citation dashboard is asking the models by hand and tallying replies, which is sampling rather than measurement. The full reasoning.

Are my visitors' data sent to third parties?

Analytics are first-party and the aggregate part is cookieless. Fonts are downloaded and served from your own domain rather than linked from Google — because a stylesheet in the head sends every visitor's IP to Google before a cookie banner can ask anything, and no consent script arrives in time to stop it. The cookie banner is configurable per site and it is what blocks third-party scripts before consent.

Cost and commitment

What it costs, and what happens if you stop.

How much does Timbaly cost?

Free is €0 — 15 pages on a platform subdomain, served with noindex. Pro is €19 a month and adds your own domain, unlimited pages, three languages and indexability. Business is €79 a month and adds unlimited languages, unlimited audit scans and scheduled publishing.

Every price is per site, per month. The full comparison.

Is the free plan a trial that expires?

No. It stays free indefinitely, with no card on file. It is served with noindex because free sites share one subdomain and that noindex is what stops spam from spending the shared domain's reputation. Free is a demonstration you can keep — but it will not get you found.

What happens if I cancel?

The subscription runs to the end of the period you already paid for, never cut off mid-month. After that the site drops to the Free plan's limits rather than being deleted. Your domain, content and Search Console history stay yours.

What happens if my card is declined?

Your site stays online. Stripe retries for several days and most recoveries succeed. De-indexing a live site over an expired card would be an irreversible harm out of all proportion to €19.

Is there a discount for many sites?

No, and deliberately so: pricing is per site with no volume tier, so twenty client sites are twenty ordinary subscriptions with nothing to negotiate and nothing to unpick when one client leaves. What that means for agencies.

Building and editing

How the work actually goes.

How long does it take to build a site?

In a measured end-to-end run, eleven pages went from the initial form to a published, navigable, illustrated site in 166 seconds. The only manual step is confirming the proposed structure once. The four steps.

Can I edit what the AI wrote?

Yes — visually in the panel, or by editing the HTML directly, and every change is versioned so you can restore an earlier version. You can also ask Claude or ChatGPT to make the edit for you over the MCP connector.

Can I import a site I already have?

Yes. Content comes across, existing head tags are localised on the way in, and 301 redirects are managed from the panel so old URLs keep pointing somewhere. A migration is still a migration — worth doing deliberately rather than on a Friday.

Is my site multilingual?

It can be: three languages on Pro, unlimited on Business. Translations are linked to each other so hreflang is emitted correctly, and each language keeps its own localized slug rather than a duplicated URL. This site runs the same way — English at the root, Italian under /it.

Do you write the legal pages?

The privacy and cookie notices are generated from fixed text filled in with your details, and deliberately not written by a model: an invented retention period is not a page, it is an exposure. Each one states at the top that it should be reviewed once by a lawyer. The contact form's consent checkbox is inserted by code rather than left to the model.

What if a page comes out badly?

Regenerate it, edit it, or roll back to a previous version. Generation is not deterministic — in test runs roughly one page in ten failed on a model loop, and that page stays in the plan with a Retry rather than taking the run down with it.

Fit

When this is not the right tool.

When should I not use Timbaly?

Three cases, stated plainly:

  • The site is really an application. A booking engine, a product configurator, a members' area, a live ERP integration. Timbaly makes pages, and pages are not software.
  • Brand design is the product you sell. If you are a design studio or a fashion label, what an agency gives you is exactly what a design system standardises away.
  • Nobody on your side will own the site. A retainer buys accountability. A platform cannot.

The full comparison with an agency, including the cases where the agency wins.

Do you guarantee I will rank first?

No. Nobody can, and anyone who does is selling something else. What is deliverable is findability: an indexable site on your own domain, the technical files, structured data, the Search Console connection, and pages written to be quoted. Whether you win a given query depends on your market.

Is this just a template builder with AI copy?

The difference is what happens after launch. A template builder hands you a site and stops; here the site scans itself, proposes concrete edits you approve, and turns the queries that already bring impressions into the next pages to write. That is the part that reliably does not get done otherwise.

Who is behind Timbaly?

A small team in Turin, Italy. The longer answer, including why the product refuses to report numbers it cannot source.

Still deciding? Build one.

The free plan answers most of these faster than we can. No card, no countdown, and the site is yours to look at for as long as you like.

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